Privacy

This site belongs to Cooper Hollier, a Gold Coast sole trader (ABN 16 719 611 808). The only personal information it asks for is what you put into the enquiry form, which is emailed to my inbox. It is used to reply to you and for nothing else. It is never sold or shared for marketing. You can ask for it to be deleted at any time.

When you enquire: your name, your business name, your email address, your mobile number, and the five answers you picked in the questions before the form. All of those are required to send you the video you asked for.

When you browse: anonymous usage and performance statistics (which pages are viewed, roughly where visitors are from, device type, and how quickly pages load) through Vercel Analytics and Vercel Speed Insights. Neither uses cookies and neither identifies you.

Nothing else. No tracking cookies, no advertising, no profiling.

The enquiry form sends what you type to this site's own server function on Vercel, which does three things and stores nothing: it emails you a confirmation from my address, emails your enquiry to a business inbox on Google Workspace, and sends me a short notification on Telegram. Both emails are delivered by Resend (resend.com), a transactional email service. The site is hosted on Vercel. Those providers process the data only to deliver it; their own privacy policies apply to their systems.

Resend keeps a copy of each email it delivers, including the address it went to and the message, in its sending logs. Telegram holds the notification message in the chat it was sent to.

Vercel, Resend and Telegram are based overseas, principally in the United States, and may process or store data in other countries where they or their own providers operate. Submitting the enquiry form means your name, business name, email address, mobile number, and your answers to the five questions are disclosed to those overseas recipients so the message can reach the inbox. Google Workspace, which holds the inbox, likewise stores data outside Australia.

Enquiry emails are kept in the business inbox for as long as needed to deal with your enquiry and any work that follows from it, and are deleted on request. The Resend log copy and the Telegram notification are deleted on request as well. Analytics data is aggregated and is not tied to you.

Ask through the enquiry form to see, fix or delete anything held about you and it will be done. Complaints can also go to the Office of the Australian Information Commissioner (oaic.gov.au).